Randy Hollowell, Senior Communications & Web Coordinator, IT Services

IT Services will be performing maintenance and implementing changes in the computing environment over the upcoming Winter Break. This is traditionally a time when demands on systems are lower, reducing the risk that students, faculty or staff will be inconvenienced by the outages and disruptions that this work may cause.

Significant outages to note include:

  • Banner and Blackboardwill be unavailable from 10 p.m. on Tuesday, January 4 through 2 a.m. on Wednesday, January 5. All Blackboard courses and content, as well as services accessed via Blackboard (including email, BannerWeb, and Kronos) will be unavailable during this 4-hour outage.
  • muConnect/Exchangeemail and calendaring update on Sunday, December 26 between midnight and 6 a.m. Users should have access to the system during this event, however if you are connected you may need to re-authenticate.
  • muConnect/Exchangeemail and calendaring outage on Monday, December 27 for 10-minutes between midnight and 6 a.m. During the outage messages will be held and delivered when the outage is complete. Connected users will need to re-authenticate to the system.

A complete list of the systems that will have outages or maintenance during the Winter Break will be listed on myMiami, so check there for updates. If you have questions, please contact the IT Services Support Desk at ITHelp@muohio.edu or (513) 529-7900.

muConnect powered by Google Reminder

If you haven’t already done so, please remember that all undergraduate students must activate their new Miami email/calendar account – muConnect powered by Google by January 4, 2011.  After that date students will be automatically switched to the new system and will no longer be able to access or migrate old email messages to the new systemIn other words, your old email will be deleted.

To activate your new email account, get instructions for migrating the messages in your old account, or for more information, go to www.muohio.edu/GoGoogle.

If you have questions about activating a new muConnect powered by Google account, or questions about migrating mail from the old system, please visit the Support Desk at 103 Robertson Hall, or contact them at ithelp@muohio.eduor 513-529-7900.